|
How to Correct Online
Shopping Warnings and Errors
NOTE
: It is important to note that all online shopping
sites must use cookie/session to hold shopping items and digital
certificate to encrypt private information.
When an Internet
Explorer or a Netscape Navigator browser is installed
by a manufacturer, all its security settings are often set to Default
Level. This should not introduce any of the symptoms below.
They are only introduced when users chose a stricter security
level, intentionally or accidentally. If you experienced any of
the following symptoms when shopping on this Web site or other Web
sites:
- Receive alert that your
browser's cookie/session is disabled.
- Items missing from the
Shopping Cart or Checkout does not show items in the
shopping cart.
- Receive certificate
alert that the "certificate name does not match"
even though View Certificate button shows the
certificate is valid and not expired.
you may correct them by
following the instructions below for the browser you are using. To
determine the browser type and version number, go to Help
from the menu bar and select About option.
WARNING
: The following instructions will only guide you to
setting your browser to the manufacturer's Default Levels.
If you desired a stricter browser security level, doing the
following can cause you to lose that security level. The
instructions below cannot possibly cover the detail of all
options on browser security. You will have to determine what
specific options to check/uncheck to properly shop online without
getting unnecessary warnings or errors. Please refer to Help
menu on the browser.
ADVICE :
You can always set the browser security back to the desired level
when you are done with a shopping. When your browser is set to
accept cookie/session without warning, we advise users to only
shop at Web sites you can trust. To learn more about possible
security risks when browsing the WWW, click here.
For Netscape
Communicator:
- Select Edit from
the browser menu bar
- Select Preferences...
- Select Advanced
- Select Accept all
cookies
- If you desire to be
warned whenever a site uses a cookie, check on Warn me
before accepting a cookie
- Click OK
For Internet
Explorer:
Version 5.x:
- Select Tools
from the browser menu bar
- Select Internet
Options...
- Select the Security
tab at the top of the next window
- Click on Default
Level button
- Select the Advanced
tab at the top of the same window
- Click on Restore
Defaults button
- Click OK
Version 6.x:
- Select Tools
from the browser menu bar
- Select Internet
Options...
- Select the Privacy
tab at the top of the next window
- Select Advanced
- Check the box labeled Override
automatic cookie handling
- Select Accept
under both the First Party and Third Party cookies sections
- Select the Advanced
tab at the top of the same window
- Click on Restore
Defaults button
- Click OK
|